What’s the difference between abandoned and incomplete transactions?
Here is a breakdown of what each transaction type means. Complete: this is the easiest; both systems (Community Funded and your payment processor) have processed and […]
What does “make my donation anonymous” do?
On your checkout page, you will see that for each item in your cart, there is an option to keep the donation anonymous. Here’s what checking […]
How to account for donations that don’t fit into other categories
If you receive donations offline or from a non-Community Funded source, you may still want to track it against your overall fundraising goals. This can present […]
How donor counts work, spouse edition
If you have a ‘spouse’ field on your customized donor checkout form, here is how the counts work. If spouse has info in the field, gifts […]