What’s the difference between abandoned and incomplete transactions?
Here is a breakdown of what each transaction type means. Complete: this is the easiest; both systems (Community Funded and your payment processor) have processed and […]
Here is a breakdown of what each transaction type means. Complete: this is the easiest; both systems (Community Funded and your payment processor) have processed and […]
Minimum suggested donations can be set in two different places. Read on to learn about both: At the campaign level: Navigate to the Campaigns tab, and […]
Offline donations count toward your overall campaign, program, or giving event aggregate totals. You can account for donations received through other avenues (cash, checks, online donations […]
If you are trying to upload an image to any of the following locations, and you are encountering problems, there are some things you can try […]
On your checkout page, you will see that for each item in your cart, there is an option to keep the donation anonymous. Here’s what checking […]
With your platform is in test mode, you can go to your campaign preview page and walk through the checkout process, as outlined below: a) go […]
If you receive donations offline or from a non-Community Funded source, you may still want to track it against your overall fundraising goals. This can present […]
If you have a ‘spouse’ field on your customized donor checkout form, here is how the counts work. If spouse has info in the field, gifts […]